Cancellation & Shipping Policy

Cancellation Policy

Laxmi Misthan Bhandar does not take title to returned items. Any case of refund or cancellation is at the sole discretion of Laxmi Misthan Bhandar
In case of refund, store credit or coupon code will be provided of the refund amount.
Once the order process for dispatch, the cancellation will not be allowed.

Shipping Policy

GENERAL SHIPPING RULES:

1. All orders placed post 12:00 pm shall be processed for dispatch within 24 hours only and delivered to you as per the given timelines.

2. Any order placed/booked on late weekend i.e. on Saturday post 5:00 pm will be automatically processed for dispatch on Monday or Next Working day evening. There is no courier service or pickups on Sunday or any Government Holiday hence we have restricted dispatch timelines due to the limited shelf life of our products.

3. Orders booked during any festival month might be a delay in dispatch/delivery in comparison to its normal delivery timelines due to several reasons like shortage of stock, overloaded shipments for delivery.

4. Shipping Details while booking should be correct and any delay in delivery due to wrong details will be the sole responsibility of the customer only.

5. In case of, tampered/damaged or any suspicious mishandling of the parcel before receiving/final delivery, either kindly don’t accept the order or if accepted then leave the required remarks on the POD (Proof of Delivery) before signing of the parcel. Also, make a video/ & proof of the unboxing the parcel in any of the above circumstances, so necessary action can be taken against the said shipping partner.

6. From the time of shipping, it takes about 3-5 days for domestic orders and 4-12 days for international orders to reach you, depending upon custom clearance. If you have placed an order with multiple items, please note that your items may arrive in multiple shipments. The estimated delivery times are indicative, and, on some occasions, there might be some unavoidable delays beyond our control.

7. The customs and duties for international customers will be borne by customer, it can not be estimated by us before or after placing and order with us. Also we can not assure you if the particular order needs to pay or not, its totally not under our control. And in case of order not being paid and accepted/picked up by the customer, then it might get returned/destroyed, where Laxmi Misthan Bhandar will not be liable for any refund or replacement.

8. Please note that there may be certain orders that we are unable to accept/fulfil and must cancel.We reserve the right at our sole discretion to refuse, cancel or ask for extra delivery charges for any order for any reason. Some situations that may result in your order being cancelled include limitations on quantities available for purchase inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verification or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged the said amount will be reversed back in your Card Account. The customer agrees not to dispute the decision made by Laxmi Misthan Bhandar and accept Laxmi Misthan Bhandar decision regarding the cancellation.

GRIEVANCE CELL:

1. All product and shipping related concerns will be entertained within 24 hours of delivery only.

2. Pictures of concern are a must.

3. All email should be marked to contactus@hotellmb.com

CASH ON DELIVERY: Currently unavailable